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Outlook 2016 - Getting Started

What you will learn:
By the end of class, attendees will gain experience and knowledge surrounding the basics of Outlook 2016. This course will cover getting started with email at KU as well as email and calendar basics within Outlook 2016. Attendees will be given the opportunity to work within Outlook 2016 with instructor assistance so that real-world applications can be understood and practiced.

** This course is intended for those who use the full Microsoft Outlook Client and will not cover materials on the Outlook Web App (

** If you use Outlook 2010 or 2013, you may still attend. Differences between the versions will be addressed by the instructor throughout the course.

Course Objectives:

By the end of this course, attendees will be able to:

  • Manage and organize email within Outlook 2016
  • Determine when to add contacts and when to use the global address list
  • Manage and create contacts and contact groups
  • Differentiate between contact groups and KU group lists (distribution lists, DL’s)
  • Manage and create in-person and Skyep for Business meetings meetings and appointments using the scheduling assistant
  • Differentiate between delegated calendars, shared calendars, and calendar permissions
  • Search more efficiently within Outlook 2016
  • Create out-of-office messages

For questions about this workshop, please contact KU IT Technology Instruction at or 785-864-5155.


Internet and Email
Office Productivity
No handout is available
No how-to documentation is available


What you should already know:
Attendees should have an understanding of the basic content of an email message and meeting request and be able to perform basic computing skills such as using a mouse, formatting text, and saving and organizing files.

What you will need:
For this course, attendees will need an active KU Online ID. No additional hardware, software, or account permissions are needed.